Privacy Policy

Privacy Policy for Sandy Ranch

Effective Date: January 1, 2025

At Sandy Ranch, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, www.sandyranchco.com, and interact with our services.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our website.

1. Information We Collect

We collect personal information in the following ways:

a. Information You Provide

When you place an order, subscribe to our newsletter, or interact with our site in any way, you may provide us with personal details, including:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information (processed through secure third-party payment processors)
  • Size preferences
  • Product reviews and feedback

b. Information We Collect Automatically

When you visit our website, we automatically collect certain data, such as:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on site
  • Referring websites
  • Cookies and tracking technologies (for more details, see the section on "Cookies")

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • Processing orders: To fulfill your purchase and provide customer support.
  • Communication: To send order confirmations, shipping updates, and other transactional emails.
  • Marketing: To send promotional emails, newsletters, or product recommendations, if you have opted in.
  • Improving our services: To analyze website usage and enhance user experience.
  • Legal obligations: To comply with legal requirements and enforce our terms of service.

You can opt out of receiving marketing communications at any time by following the unsubscribe link in the email or contacting us directly.

3. Sharing Your Information

We respect your privacy and do not sell your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your personal information with trusted third-party companies that assist with order fulfillment, payment processing, website hosting, or email marketing.
  • Legal Compliance: We may disclose your information if required by law or to protect our rights, safety, and property.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your experience on our website. Cookies help us:

  • Remember your preferences and settings.
  • Analyze site traffic and user behavior.
  • Provide personalized content and advertisements.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to implement commercially acceptable security measures, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal obligations, resolving disputes, and enforcing agreements. If you wish to request the deletion of your data, please contact us at the information below.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: You can request that we update or correct your information.
  • Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
  • Opt-out: You can opt out of marketing communications at any time.
  • Data Portability: You can request to receive a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us at support@sandyranchco.com.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to remove the data.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before submitting any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with a revised "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Sandy Ranch
Email: support@sandyranchco.com

By using our website, you consent to the collection and use of your information as described in this Privacy Policy. Thank you for shopping with Sandy Ranch!